I. Pre-judicial settlement
The consumer can submit an appeal (complaint) to FC INNOVATION LLC in one of the following ways:
- by e-mail to the e-mail address: fc.innovation.llc@gmail.com;
- by mail to the following address: 03035, Kyiv, str. Surikova, building 3.
II. Details of the authorities that carry out state regulation of the market of non-banking financial services
National Bank of Ukraine
Telephone number: 0 800 505 240
E-mail: nbu@bank.gov.ua
For correspondence: 01601, Kyiv, str. Instytutska, 9.
For submission of written appeals from citizens: 01601, Kyiv, str. Instytutska, 11-b.
Site: https://bank.gov.ua/